Contact Administration

Message the bot @longeva_bio_bot — we reply within the day. The bot handles:

• order, payment, and shipping questions;
• product, dosage, and storage questions;
• any other general questions.

Site not working, checkout error, missing confirmation email? See Website technical issues — you can also message us there via the bot.

How to file a complaint about product quality or service — see Complaints.

For advertising and partnership inquiries, email [email protected].

Found a vulnerability? We appreciate responsible disclosure. Email [email protected] — where possible, include reproduction steps, the affected URL, and a proof-of-concept. We respond and fix within a reasonable timeframe; please don't disclose publicly until it's resolved.

What we want to hear about

• authentication, session, or 2FA bypass, and account takeover;
• broken access control and IDOR — reaching other users' orders, addresses, or data;
• injection: SQL, OS command, server-side templates;
• XSS (stored, reflected, DOM) and CSRF;
• SSRF and open redirects;
• remote code execution, insecure deserialization, malicious file upload;
• payment, price, coupon, or store-credit manipulation at checkout;
• exposure of personal data, secrets, or tokens;
• file-serving bypass / path traversal in /api/files;
• subdomain takeover, critical CORS or security-header misconfigurations.

Ground rules

• test only against your own accounts — don't touch other people's data;
• no DoS/DDoS, spam, or load scanning that degrades the site;
• no social engineering or physical attacks on staff or infrastructure.

For abuse or other serious matters unrelated to vulnerabilities, email [email protected].